“Integra is the gold standard in product and service in long-term care. We would not be positioned where we are today without the products and service Integra delivers.”
James R. Lee Jr., R.Ph., CGP, LNHA, President – ElderCare Pharmacy
Dedicated to LTC since 2002
We build products designed specifically for Long-Term Care Pharmacies. Our industry leading experts are dedicated to continuous innovation toward better solutions.
Dedicated To Your Needs
Since the first installation of DocuTrack, Integra has based its success, and become known for, its commitment to exemplary service for each and every customer.
Your Input Shapes Us
Our mission at Integra is to ensure your voice is heard when making decisions related to our products. We create partnerships that allow us to learn from your expertise.
Start a Conversation
We’ve got a great team at Integra. Our experienced sales reps take a consultative approach when speaking with you, to truly understand your business and needs.
“As usual, when the Integra team gets involved in something for us – it simply gets fixed. DocuTrack customer service is the benchmark that other third-party developers should be following. We wish all our software apps carried this level of support.”
Ryan Andreas, Director of IT – Harper’s Pharmacy
“Please accept my gratitude for being an awesome team. You guys are always there when needed and go way above and beyond. I have dealt with a lot of software vendors and none compare to Integra’s support team. You guys are in a league of your own and truly treat your customers as part of your family.”
Gary Fitzpatrick, IT Manager – AlixaRx
We would like to say thanks for the extra effort Integra puts into customer service. We notice it & frequently tell our other software vendors that Integra is the model for great service. It makes a great product better when the vendor’s number one goal is the user’s success, not just supporting the software!”
Jim Ryan – Community Pharmacy
“Integra has, and has always had, the best customer service of any company I’ve worked with in 35+years of being a pharmacist. Keep up the good work.”
Jimmy Sain, Pharm.D., R.Ph., Director of Pharmacy Services – Network HealthCare